COVID-19 Update at of 6/23/2020
COVID 19 Update: Orefield Veterinary Clinic plans as Lehigh county moves from Yellow to GREEN on 6/26/2020.
Like everyone else, Orefield Veterinary Clinic has been dealing with new challenges and changes brought on by the COVID-19 pandemic. We are very fortunate to have been able to continue to provide care for our clients and patients during this time. We would also like to say THANK YOU for your patience during these unusual times.
As we go GREEN we will be making some changes:
- Effective July 13th we will start a “soft green” opening. We will still offer curb side services if you feel more comfortable. For scheduled appointments we are allowing only ONE person with the patient (you MUST have a mask on). Please call the clinic at 610-841-4470 when you arrive in the parking lot. When an exam room is ready, we will escort you right into the room. Once the appointment is done, we will ask you to stay in the room until all services are finalized. Payments will be taken in the room. We will then escort you back out to your car. There will be NO clients in the waiting room.
- We will continue curb side pick-up for all medications and food. Please call the clinic at 610-841-4470 when you arrive in the parking lot. We will take payment via phone, then bring your meds to you.
- We will continue curb side drop off for surgery and dentals. Please call the clinic at 610-841-4470 when you arrive in the parking lot. We will come out and go over the paper work, and then we will bring the patient in for surgery.
Please understand that due to the extra steps necessary (including cleaning the room after every client) there may be a delay in your appointment. Please understand there may be a waiting period before your appointment.
Thank you for your continued support and understanding ~
Dr. Lucy and the staff at Orefield Veterinary Clinic
COVID - 19 UPDATE AS OF 3/24/2020
To our Valued Clients and Patients:
Effective 3/24/2020 Orefield Veterinary Clinic has instituted a no client in the building policy. We are still open for emergencies, critical care and those in need of time sensitive vaccinations (Puppies, rabies, vaccines, etc.).
All elective surgeries (spays, neuters, etc.) are being POSTPONED until further notice as per the state's requirement.
We will now offer tele-medicine services (Please call the clinic for more info) for those unsure if their pet needs to be seen or not.
If your pet must be seen, please call when you arrive in the parking lot. We will take a history over the phone, then a technician will come to the car to collect your pet. Dr. Lucy will perform her exam and then call you to go over her findings and recommendations. Payment will be taken via phone and then your pet along with a detailed report card, will be returned to you at your car. Please respect social distancing.
Thank you for your understanding. Stay well and stay safe.
Dr. Lucy and The staff at Orefield Vet Clinic
COVID - 19 UPDATE AS OF 3/20/2020
COVID-19 Update as of 3/16/2020
Hello Everyone, In an effort to keep our patients, employees and clients healthy during this unprecedented time we have made some policy changes. We are still open for business and continue to strive to offer the best care possible for your pets. Please note the following:
1) If you are coughing or running a fever and your pet needs a wellness check up, please stay home, get better and we will happily reschedule. If your pet needs to be seen, please call us from the parking lot when you arrive and we will take your pet in for an exam and go from there.
2) Please limit the amount of people coming in for appointments. Try to keep the kids home.
3) We have increased efforts to keep all exam rooms, waiting room and high traffic areas sanitized. We will do our best to quickly escort you and your pet into an exam room to limit time in the waiting room. Please stay in the exam room until we can escort you to discharge.
4) Should the state, CDC or AVMA change or update anything that affects us we will notify you as quickly as possible.
Thank you all for your patience.
Dr Lucy and the Staff at Orefield Veterinary Clinic